Job Description
Responsibilities.
· Manage all affairs of the hotel & suites and work with all the hotel staff to achieve the hotel’s monthly and yearly targets.
· Determine the overall operation direction and management objectives of the hotel.
· Develop a hotel operation plan and strategy, including establishing policies and departmental SOP and ensuring its efficiency.
· Manage all staff and ensure they execute their duties and responsibilities effectively.
· Conduct hotel budgeting and financial planning
· Evaluate staff performance and recommend training needs where necessary
· Prepare monthly/annual budget for the hotel and achieve targets.
· Improve hotel business by increasing hotel revenue and profit.
· Ensure the safety of the hotel and be responsible for the coordination of social and public relations of the hotel.
· Report to the company regularly, plan, and implement the hotel business plan, and cost control measures
· Ensure the high satisfaction of every customer and maintain the company’s brand reputation.


Requirements
Requirements and Qualification


• BSc in Hotel Management, Business Administration or equivalent
• Minimum of 5 years’ experience as a hotel operations manager or General Manager.
• Deep understanding of all the departments of the hotel.
• Have a good knowledge of the hospitality industry with a strong ability to work independently
• Analytical and problem-solving skills
• Strong multitasking ability.
• Result-driven, resilient, and self-motivated.
• Excellent knowledge of the use of Microsoft Word, Excel, PowerPoint etc. “Good leadership skills


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