A PROPOS DE L'OFFRE
Reporting to VP QFS AMEA. Location is flexible: Africa or Middle East country
About the Job :
Deliver our promise to our consumers and customers everywhere, every day, everywhere by:
Driving AMEA QFS agenda in the zone;
Supporting Implementation of Quality and Food Safety requirements and developing technical QFS expertise by category;
Providing feedback to Global teams to help focus on right priorities, engage support and defining the relevant standards;
Assuring Food Safety Compliance & Product Superiority Conformity on our Finished Products, key enabler for Superior Quality delivery to customers and consumers;
Supporting teams through risk anticipation, risk-based approach and root cause investigation for key incidents;
Identifying , updating , training on QFS requirements;
Leveraging learnings by best practices sharing.
MAIN RESPONSABILITIES & DELIVERABLES
Capability & Skills building :
Supports the implementation of the QFS requirements: training learning best practices sharing ;
Anticipates and drives needs of support/training challenging status quo to deliver better and efficiently;
Animates network on the relevant activities (Neptune, Equipment’s, Supplier Quality , Downstream, …) to ensure standards implementation & compliance, sustainability and continuous improvement of the standards defined & validated, learning and practices sharing ;
Organises trainings, deploy tools and guidelines to develop sustainable and long term QFS knowledge in CBUs and plants (including internal , 3PMs and JVs) ;
Supports the QFS teams on the Zone priorities ( new categories, productivity,. ) ;
Animates relevant AMEA QFS networks to leverage local skills and optimise efficiency.
Daily & Performance Management :
Support and guide daily management of incidents/requests/derogation/material concession & RBA follow up ;
Support CBUs in Food safety & Quality related problem solving, risk analysis, root cause investigation for key product incidents, QFS crisis management ;
Coordinates and represents AMEA in standards creation and provides feed-back on context and priorities;
Helps Identify and implement risks mitigation options, tracking implementation of identified emerging risks actions plan or through surveillance ;
Supports Business Impact Assessments (BIAs) in the scope of QFS — performed and reported to sustain decisions for action ;
Supports business to anticipate , prevent and manage QFS risks ;
Communicate to relevant stakeholders on projects and progress and challenge them if needed ;
Coordinates and organizes with the CBUs the FS AMEA audit plan yearly and works closely with the local teams building and following action plans, follows lab audit plans ;
Identifies with VP QFS AMEA common cross CBU/Category topics to accelerate ;
Supports, animates AMEA QFS Digital roadmap , fostering cross fertilization of best practices ;
Tracks and reviews monthly/quarterly QFS performance;
Centralizes global teams requests to focus.
KEY STAKEHOLDERS:
Internal:
Zone & CBU Quality Directors
CBU Quality in Operations, Plant Quality Managers, Quality Managers
Zone & CBU Directors Operations, C&P , R&I , HR
FS G&S
R&I
Global QFS teams
External:
Auditing companies (SGS, AIBI, ...)
Suppliers (equipment, engineering, chemicals, analysis, new technologies,...) / Consultants / Strategic partner as Veolia,... / Other food companies.