Summary:
The Business Analyst is responsible for a full range of activities which ensures the success of projects from an operational effectiveness and excellence across the concerned business Units and Departments. One would be required re-design and document workflow and make appropriate recommendations that will positively impact operational/monetary effectiveness.
The Business Analyst’s primary objective is to design and assist in the implementation of technical solutions in a cost-effective way by understanding the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners.
Main Tasks:
Track and evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implements solutions that will positively impact the company.
Lead ongoing reviews of business processes and develop optimization strategies.
Stay up-to-date on the latest process and IT advancements to automate and modernize systems.
Act as the functional expert on the specified business techniques and application(s).
Work directly with appropriate personnel to understand concept, objectives and approach.
Conduct meetings and presentations to share ideas and findings.
Gather critical information from meetings with various stakeholders and producing useful reports.
Document and communicate the results of efforts made.
Prepares routine reports (financial, quality, production, customer service, operational efficiency, market share, etc.).
Analyzes trends and recommends adjustments address and/or capitalize on trends.
Behavioral Requirements:
Master’s degree in IT or similar.
5 years’ experience minimum in a similar position (Bank or Insurance sector).
Fluent French & English.
Analysis and reporting abilities.
Knowledge of Business Planning and Management;
Strong Communication and Presentation coupled with strong mathematical aptitude.
Customer Focus and Relationship Building.
Champion for Change.
Information and Technology Proficiency.
Strong Leadership Skills.
Problem Solving and Decision Making.
Technical Industry and/or Profession Expertise.
Show flexibility, excellent interpersonal skills, project coordination experience.