Custom and Forwarding Officer
Your responsibilities & requirements
We’re looking for a Custom and Forwarding Officer to join our Logistics team for “1 year contract “in Morocco
We are Signify, formerly Philips Lighting.
Working for Signify means being creative and adaptive while working in a fast-paced company. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career while transforming our industry.
As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
What you’ll do
OPERATIONAL
Manage the operational processes we have between Signify and customs broker parties
Act as the linking pin between customs broker(s) and logistics organization in the region and the GTC team
Organize and drive the (Service) review calls with customs broker(s) on several managerial levels (MBR/QBR/ABR)
Drive improvements on process quality / compliance and costs levels
Participate in and evaluate Tenders / prices increase requests
Work closely together with Trade and Customs team to shape the customs broker base according to the Global
Initiate / Manage escalations towards the customs broker, based on FAP (Fast Action to Problems) principle
Deploy GTC standards on customs brokerage processes in operations
Functional guidance towards the regional sites, performing customs activities.
Control the invoicing process
FINANCIAL
Manage costs level of the customs broker, in close cooperation with Trade and Customs Team
Responsible for Vendor and PO creation of customs brokers, for the services provided by the broker(s).
Ensure a smooth payment process towards customs brokers, following Signify’s payment policy and strategy
CUSTOMER
Manage the customs broker performance from/to all regional Sites, ensuring a smooth process without delays.
PEOPLE
Build and maintain strong relations with the customs broker base in the region
Build and maintain strong relations with the local customs teams in the shipping sites.
Build and maintain strong relations with the Global Trade and Compliance team
Member of the Delivery Operations Team within the Logistic regional Control Tower organization
What you’ll need
Minimum of 2 Years of experience in logistics environment
Strong customer focus, high levels of customer service
Knowledge and experience on incoterms
Knowledge and experience on import / export processes
What you’ll get in return…
We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
Lieu de travail
Casablanca, Maroc
Date d'expiration
24 Avril
Niveau de poste
Confirmé / Expérimenté
Secteur d'activité
Services
Nombre de postes
01
Type de contrat
CDD ou Mission
We’re looking for a Custom and Forwarding Officer to join our Logistics team for “1 year contract “in Morocco
We are Signify, formerly Philips Lighting.
Working for Signify means being creative and adaptive while working in a fast-paced company. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career while transforming our industry.
As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
What you’ll do
OPERATIONAL
Manage the operational processes we have between Signify and customs broker parties
Act as the linking pin between customs broker(s) and logistics organization in the region and the GTC team
Organize and drive the (Service) review calls with customs broker(s) on several managerial levels (MBR/QBR/ABR)
Drive improvements on process quality / compliance and costs levels
Participate in and evaluate Tenders / prices increase requests
Work closely together with Trade and Customs team to shape the customs broker base according to the Global
Initiate / Manage escalations towards the customs broker, based on FAP (Fast Action to Problems) principle
Deploy GTC standards on customs brokerage processes in operations
Functional guidance towards the regional sites, performing customs activities.
Control the invoicing process
FINANCIAL
Manage costs level of the customs broker, in close cooperation with Trade and Customs Team
Responsible for Vendor and PO creation of customs brokers, for the services provided by the broker(s).
Ensure a smooth payment process towards customs brokers, following Signify’s payment policy and strategy
CUSTOMER
Manage the customs broker performance from/to all regional Sites, ensuring a smooth process without delays.
PEOPLE
Build and maintain strong relations with the customs broker base in the region
Build and maintain strong relations with the local customs teams in the shipping sites.
Build and maintain strong relations with the Global Trade and Compliance team
Member of the Delivery Operations Team within the Logistic regional Control Tower organization
What you’ll need
Minimum of 2 Years of experience in logistics environment
Strong customer focus, high levels of customer service
Knowledge and experience on incoterms
Knowledge and experience on import / export processes
What you’ll get in return…
We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
Lieu de travail
Casablanca, Maroc
Date d'expiration
24 Avril
Niveau de poste
Confirmé / Expérimenté
Secteur d'activité
Services
Nombre de postes
01
Type de contrat
CDD ou Mission