Freelance Senior SaaS Specialist
We are seeking a Senior SaaS Specialist to oversee the design, implementation, and optimization of Software as a Service (SaaS) solutions. The ideal candidate will have extensive experience with SaaS platforms, customer success, system integration, and driving the adoption of cloud-based solutions. You will collaborate with internal teams and clients to deliver scalable and reliable SaaS solutions that meet business needs and drive innovation.
Location: Rabat / Casablanca
Contract Type: Freelance
Start Date: Asap
Key Responsibilities:
Lead the implementation, configuration, and management of SaaS platforms for clients.
Collaborate with stakeholders to identify business requirements and translate them into customized SaaS solutions.
Drive the adoption of SaaS solutions across organizations, ensuring smooth user onboarding and success.
Integrate SaaS solutions with existing on-premise systems and other cloud platforms.
Monitor and optimize the performance and scalability of SaaS solutions.
Provide technical leadership and guidance to teams and clients throughout the solution lifecycle.
Troubleshoot and resolve technical issues related to SaaS implementations and integrations.
Develop and maintain documentation, including system architecture, configurations, and user guides.
Stay updated with SaaS trends and best practices, recommending improvements to enhance the solution offerings.
Required Skills and Experience:
Proven experience in implementing and managing SaaS platforms in an enterprise environment.
Strong knowledge of cloud technologies (e.g., AWS, Azure, Google Cloud) and SaaS architectures.
Experience with integration of SaaS solutions with other systems and platforms (e.g., CRM, ERP, BI tools).
Strong problem-solving skills and ability to resolve complex technical issues.
Ability to work with stakeholders to understand business needs and deliver effective solutions.
Excellent communication skills and ability to train and support users.
Familiarity with security, compliance, and data privacy requirements in cloud environments.
Preferred Qualifications:
SaaS certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect).
Experience with DevOps practices and CI/CD pipelines in SaaS environments.
Background in customer success, cloud strategy, or cloud consulting
Location: Rabat / Casablanca
Contract Type: Freelance
Start Date: Asap
Key Responsibilities:
Lead the implementation, configuration, and management of SaaS platforms for clients.
Collaborate with stakeholders to identify business requirements and translate them into customized SaaS solutions.
Drive the adoption of SaaS solutions across organizations, ensuring smooth user onboarding and success.
Integrate SaaS solutions with existing on-premise systems and other cloud platforms.
Monitor and optimize the performance and scalability of SaaS solutions.
Provide technical leadership and guidance to teams and clients throughout the solution lifecycle.
Troubleshoot and resolve technical issues related to SaaS implementations and integrations.
Develop and maintain documentation, including system architecture, configurations, and user guides.
Stay updated with SaaS trends and best practices, recommending improvements to enhance the solution offerings.
Required Skills and Experience:
Proven experience in implementing and managing SaaS platforms in an enterprise environment.
Strong knowledge of cloud technologies (e.g., AWS, Azure, Google Cloud) and SaaS architectures.
Experience with integration of SaaS solutions with other systems and platforms (e.g., CRM, ERP, BI tools).
Strong problem-solving skills and ability to resolve complex technical issues.
Ability to work with stakeholders to understand business needs and deliver effective solutions.
Excellent communication skills and ability to train and support users.
Familiarity with security, compliance, and data privacy requirements in cloud environments.
Preferred Qualifications:
SaaS certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect).
Experience with DevOps practices and CI/CD pipelines in SaaS environments.
Background in customer success, cloud strategy, or cloud consulting