Operations, Marrakech, Morocco
ABOUT GLOVO:
We’re a Barcelona-based company and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
YOUR WORK-LIFE OPPORTUNITY:
Join us as an Glover Hero and become a key member of Glovo’s local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.
BE A PART OF A TEAM WHERE YOU WILL:
Recruit, train and onboard the entire fleet of Glovers (our couriers)
Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
Support collection of all documentation and contracts of Glovers in the assigned region
Be there for the Glovers when they need support (live or via phone)
Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
Ensure that all Glovers are properly trained and prepared to provide feedback to the Glover Specialist and Operations teams
Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
Communicate effectively with the local Operations Manager on customer support processes and operations
Improve processes on behalf of Glovers through projects (when necessary)
YOU HAVE:
Good communicator with ability and agility to solve problems
Being highly motivated to work for a fast-growing startup
Previous experience in on-demand fleet management & operations will be a plus
Good Excel and Data Interpretation Skills
Enjoy learning and adapting to new technologies
Have initiative, be proactive and autonomous - Glovo is also yours!
Have good energy and like what you do
EXPERIENCE OUR GLOVO LIFE BENEFITS:
Private health insurance with Saham
Free deliveries + 400 MAD monthly credit (for restaurants) in your GlovoApp
Flexible time off (take the time you need) and hybrid working model
Volunteer during your working hours
WHAT YOU’LL FIND WHEN WORKING AT GLOVO:
Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
GLOVO IS TRANSFORMING THE WAY CONSUMERS ACCESS LOCAL GOODS, ENABLING ANYONE TO GET ALMOST ANY PRODUCT DELIVERED IN MINUTES. OUR ON-DEMAND LOGISTICS CONNECT CUSTOMERS WITH INDEPENDENT LOCAL COURIERS WHO ACQUIRE GOODS FROM ANY RESTAURANT OR STORE IN A CITY, AS WELL AS DELIVER URGENT PACKAGES FOR A VARIABLE FEE. FOR ADDITIONAL INFORMATION ON GLOVO, PLEASE VISIT HTTPS://ABOUT.GLOVOAPP.COM/