Operations, Casablanca, Morocco
ABOUT GLOVO:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
YOUR WORK-LIFE OPPORTUNITY:
Join us as a Glover Specialist and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.
BE A PART OF A TEAM WHERE YOU WILL:
Give you the trust and support to grow, develop, and make a difference while encouraging you to bring your unique perspective to the table
Collaborate together and learn from each other
Recruit, train and onboard the entire fleet of Glovers (our couriers) in the new or existing cities, as needed
Be responsible for implementing processes, detect issues and propose solutions regarding all aspects of acquisition and retention of Glovers
Have a Data sensitive approach, making sure that all the information is transferred to our database and reports correctly
Be responsible for all documentation and contracts of new onboarded Glovers (check documents, call glovers for document integrations/ correction)
Be there for the Glovers when they need support via email of proactively calling them to finish on-boarding tasks
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
YOU HAVE:
An empathetic, inclusive and curious attitude
A passion to make a positive impact on the life of millions of people through technology
Previous experience in on-demand fleet management or customer support in a challenging and dynamic environment
Experience in team working
Good communication skills, ability and agility to solve problems
High motivation to work for a fast-growing startup
Good computer skills and basic Excel skills
Passion for learning and adapting to new technologies
Initiative, proactivity and autonomy - Glovo is also yours!
Good energy and you like what you do, even on bad days
University degree preferred
Fluency in English
An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
EXPERIENCE OUR GLOVO LIFE BENEFITS:
Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget
WHAT YOU’LL FIND WHEN WORKING AT GLOVO:
Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
GLOVO IS TRANSFORMING THE WAY CONSUMERS ACCESS LOCAL GOODS, ENABLING ANYONE TO GET ALMOST ANY PRODUCT DELIVERED IN MINUTES. OUR ON-DEMAND LOGISTICS CONNECT CUSTOMERS WITH INDEPENDENT LOCAL COURIERS WHO ACQUIRE GOODS FROM ANY RESTAURANT OR STORE IN A CITY, AS WELL AS DELIVER URGENT PACKAGES FOR A VARIABLE FEE. FOR ADDITIONAL INFORMATION ON GLOVO, PLEASE VISIT HTTPS://ABOUT.GLOVOAPP.COM/