Ingénieur Qualité Client - Anglophone / Industrie Automobile
Ingénieur Qualité Client - Anglophone / Industrie Automobile
We are looking for a Customer Quality Engineer to join the team of one of our clients (Automotive industry) :
Missions :
•Support the activities of customer service by managing customer claims, analyzing the defective parts, defining root causes and assuring proper answers with corrective actions / improvement plans
• Providing follow-up to the responses to customer complaints ;
• Follow customer systems in a daily basis to communicate quality issues to the organization and address containment actions and analysis;
• Make internal escalation in case of need to solve customer's problems, to involve all plant functions to achieve solutions;
• Prepare and manage improvement plans in case of deviations from targets or after customer audits;
Profil recherché pour le poste : Ingénieur Qualité Client - Anglophone / Industrie Automobile
Bac+5
Proven experience in a similar position - Automotive industry
Proven communication and leadership skills.
High communicative level in English is a must
Bac+5 et plus
Expérience entre 2 ans et 5 ans - Anglais (courant)
We are looking for a Customer Quality Engineer to join the team of one of our clients (Automotive industry) :
Missions :
•Support the activities of customer service by managing customer claims, analyzing the defective parts, defining root causes and assuring proper answers with corrective actions / improvement plans
• Providing follow-up to the responses to customer complaints ;
• Follow customer systems in a daily basis to communicate quality issues to the organization and address containment actions and analysis;
• Make internal escalation in case of need to solve customer's problems, to involve all plant functions to achieve solutions;
• Prepare and manage improvement plans in case of deviations from targets or after customer audits;
Profil recherché pour le poste : Ingénieur Qualité Client - Anglophone / Industrie Automobile
Bac+5
Proven experience in a similar position - Automotive industry
Proven communication and leadership skills.
High communicative level in English is a must
Bac+5 et plus
Expérience entre 2 ans et 5 ans - Anglais (courant)
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