Opportunity
Job Summary
The IT L2 Support Analyst is a key member of the IT support team, responsible for resolving more complex technical issues and providing in-depth support and maintenance to Technical and Business Services (IT Applications) within the organization. This role involves advanced troubleshooting, incident escalation/resolution management and expertise in a range of IT systems and applications. The IT L2 Support Analyst plays a critical role in ensuring the stability and reliability of the organization's diverse IT infrastructure.
Job Summary
The IT L2 Support Analyst is a key member of the IT support team, responsible for resolving more complex technical issues and providing in-depth support and maintenance to Technical and Business Services (IT Applications) within the organization. This role involves advanced troubleshooting, incident escalation/resolution management and expertise in a range of IT systems and applications. The IT L2 Support Analyst plays a critical role in ensuring the stability and reliability of the organization's diverse IT infrastructure.