Job Description and Responsibilities
Based in Morocco, the Program Manager is responsible for onboarding Visa's digital and fintech partners on to the Visa Network, providing go-to-market support to enable these clients to issue Visa cards and process Visa payments.
The program manager will work closely with Business Development and Account Managers, as well as Visa's Client Services team and other stakeholders including Licensing, Legal, Risk, Marketing, Finance, Client Service, Branding , and Govt. Engagement) to manage scope, secure support for execution and drive multiple simultaneous onboarding projects.
The Program Manager would drive the execution and implementation of deals with key clients, and would be measured against number of activations and/or clients going live according to committed timeline and project plan.
The Program Manager would also manage a set a designated financial institution accounts as part of her/his clients portfolio.
Key Responsibilities
Key responsibilities include business development, strategic analysis and client management, which includes:
Lead, manage and execute / deliver projects through completion for Visa's fintech and financial institution clients
Prepare and maintain project plans to ensure flawless delivery of onboarding activities
Keep activities on track through early identification of issues, determining potential resolutions, communicating status, and tracking and resolving them in a timely manner
Routinely briefing key stakeholders: keeping them informed on overall status, reporting project progress, areas of risk needing attention or action or recommendations
Monitoring partner performance and growth metrics, identifying insights and recommendations to improve partner standing or identify new commercial opportunities.
Serve as the key point-of-contact between the clients and internal stakeholders.
Qualifications
Minimum of Bachelor's degree or equivalent
3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
At least two years of experience, preferably in business development, partnership management, FinTech (or otherps), digital commerce industry.
Experience with Payment Schemes more specifically on Card Issuing implementation preferred
Excellent analytical and communication skills
Ability to work within a complex and often ambiguous environment, and ability to guide the relevant stakeholders
Willingness to learn and ability to partner, communicate and manage/navigate through multiple disciplines and organizational groups
Team oriented, ethical, empathetic, collaborative, diplomatic and flexible
Needs to be able to effectively prioritize and multi-task under deadlines and manage customer expectations.
Ability to communicate effectively with both business and technical resources.
Excellent interpersonal and influencing skills
Excellent project management skills
Able to engage effectively with senior stakeholders internally & externally; strong communication and presentation skills
Fluent in English, French and Arabic.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Lieu de travail
Maroc
Date d'expiration
24 Avril
Niveau de poste
Confirmé / Expérimenté
Secteur d'activité
Services
Nombre de postes
01
Type de contrat
CDI