Drive Your Career
Lear Corporation is the leading Tier 1 automotive supplier serving all of the world's major automotive manufacturers with our world-class automotive seating and automotive electrical products. Our products are developed and produced by a diverse, talented team of more than 165,000 people. With operations in 38 countries, Lear operates in every major automotive manufacturing region in the world. For our globally positioned and successful teams, we are looking for dedicated talents with zest for action and enthusiasm. If you love challenges, want to experience development opportunities unrestrained, and want recognition that pays off, then you've come to the right place with Lear.
We are hiring a Quality Engineer to join our team,
Missions:
Build tight relationship with customer contacts.
Manage Quality Figures: Scorecards, PPM, Written concern by dealing with Customer contacts.
Ensure Proactive communication channeling between Customer and plant interlocutor;
Lead problem solving for customer claims related to product Quality;
Manage resident available for dedicated customer: communication, analysis finding, improvement to be implemented at Lear Or Customer Line;
Analyze Customer Complaints related to product quality, and lead implementation of proper corrective actions.
Ensure proper reporting of Lear performances for dedicated customer, via Portals and communication channels.
Provides continuous feedback to customer about the status and evolution of claims;
Seeks for continuous formal feedbacks, of customer satisfaction degree about our product and services.
Manage Sorting and/or correction implementation and efficiency at customer plants, via Residents or 3rd companies;
Manage non-Quality costs generated by claims: Warranty and 0 miles.
Supervise Analysis result meeting for customer returns, between failure analysis and customer;
Lead customer audits related to product health check, problem Solving…
Takes personal responsibility for keeping selves, co-workers and equipment free of hazards;
Participate on saving energy and purpose suggestion to control it;
Ensure conformance of products and processes according IATF, Customer specific requirement, and regulatory requirement and implementation of corrective and preventive action;
Have authority to stop production shipment in case of major risk;
Education and Experiences:
- Engineering Degree
- 2 years in automotive field
Languages: English / French & German will be an advantage
Competencies:
Good verbal & written communication skills
Quality Tool, Problem solving knowledge
Strong leardership, and ability to gather people around common target
Position is based in Rabat's plant
Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.
Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation