Four Seasons Hotel Rabat at Kasr Al Bahr
PROFIL DEMANDÉ
Formation :
Bac + 2
Expériences :
De 1 à 2 ans
DESCRIPTION DE L'EMPLOI
We currently have an opportunity for Reservations Agent to join our pre-opening Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco!
The Role of Reservations Agent:
Reporting into our Reservations Manager, Responsible for selling the resort and providing information to prospective guests.
To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction.
Focusing on quality assurance, call and email conversion, maintaining global standards and working closely with the Worldwide Reservations Office
Actively driving sales for the hotel by maintaining business relationships, controlling room and rate availability, working with Sales in handling group bookings.
Our Ideal Reservations Agent candidate will have:
Reservations agent experience in luxury hospitality operations, exceptional communicator, with excellent interpersonal and relationship-building skills, and an exceptional eye for detail.
We are looking for a special individual who shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests.
Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.
AUTRES OPPORTUNITÉS DE CARRIÈRE
NIGHT MANAGER
GIFT SHOP AGENT
Position GUEST EXPERIENCE SUPERVISOR
Chef de Rang/ Server
LEARNING MANAGER