Operations, Casablanca, Morocco
ABOUT GLOVO:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
BE A PART OF A TEAM WHERE YOU WILL:
Understand Morocco's operational challenges in order to adapt the strategy and maximize the results
Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning, and zoning, implementing logistics features on a regional level, and many more from a data perspective: providing deep analytics, creating dashboards, bots, simulations, data models
Propose (be an enthusiast), track and consolidate new ideas to improve the operations by being obsessed with Glovo's KPIs
Create postmortem documents to analyze the results of each project and be able to replicate them for future projects & with rest of the countries
Use your data visualization skills, in order to support delivered messages in the most efficient way.
Have a blank page for you to create! We don't stick to a single playbook, and we expect you to build your own as the business and market evolves
Report directly to the Head of Operations
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Contribute towards the continuous improvement of the Glover lifecycle through out-of-the-box thinking especially in key events management (Ramadan, Eid El Kbir, Bigg football Matches) where the demand is way higher than the supply
Coordinate forecasts at a city level for 60 cities & improve it in consister manner by being in contact with Ops Managers, Growth and Marketing and Sales.
YOU HAVE:
Master Degree in Engineering, Mathematics/Statistics
Passion about analytics: you enjoy deep diving into problems to find the root cause
Problem-solving skills: no problem is too small or too big
Excel/Google Sheets proficiency is a must
SQL proficiency is a must
Python knowledge (basic-intermediate level)
Knowledge of visualisation tools like Tableau, Looker and/or Qlikview
Exceptional verbal and written communication skills (English is a must)
Proactive approach, great organisation skills and obsession with details
An empathetic, inclusive and curious attitude
EXPERIENCE OUR GLOVO LIFE BENEFITS:
Enticing equity plan
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget
WHAT YOU’LL FIND WHEN WORKING AT GLOVO:
Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
GLOVO IS TRANSFORMING THE WAY CONSUMERS ACCESS LOCAL GOODS, ENABLING ANYONE TO GET ALMOST ANY PRODUCT DELIVERED IN MINUTES. OUR ON-DEMAND LOGISTICS CONNECT CUSTOMERS WITH INDEPENDENT LOCAL COURIERS WHO ACQUIRE GOODS FROM ANY RESTAURANT OR STORE IN A CITY, AS WELL AS DELIVER URGENT PACKAGES FOR A VARIABLE FEE. FOR ADDITIONAL INFORMATION ON GLOVO, PLEASE VISIT HTTPS://ABOUT.GLOVOAPP.COM/