Are you passionate about customer service and looking for a stimulating challenge?
Join our dynamic team and make a difference in a modern, human call center in Rabat!
What we offer :
An attractive salary with language and performance bonuses to reward your talent.
Clear development prospects with tailored career plans, ongoing training and advancement opportunities based on your aspirations.
A young and dynamic work environment where innovation and creativity are encouraged.
Attractive benefits such as health insurance, team-building activities, flexible working hours and much more.
Profile :
You are dynamic and motivated with excellent communication skills and a passion for helping others.
You are bilingual in French and English, with fluent oral and written communication skills.
You are an excellent team player and able to work independently.
You are results-oriented and have excellent problem-solving skills.
Your mission:
Handle incoming calls in French and English with professionalism and courtesy.
Provide exceptional customer service by answering questions, resolving problems and handling customer requests.
Perform back-office administrative tasks such as customer file management and data entry.
Identify sales opportunities and promote