Role Purpose
//Ensure uninterrupted and accurate supply of goods into the country by understanding and challenging the demand forecast, translating demand into a supply plan and introducing the demand planning in LSDP.
//Good monitoring of the Sales Budget planning, Forecasts, and Rolling Forecast, Spot Orders and Tenders.
//Secure availability matching demand at the right Customer distribution.
//Facilities within the agreed Sales Forecasts main contact point for regional planning and make organizations to align on cost, planning strategy and optimization.
// Leading SOP Meeting
//Ensure timely availability of the finish product codes in SAP, link with budget, and forecast exercise as well as new launches and production needs.
// Ensure accurate and timely availability of the labels according to determined lead times and in the right tool.
//Drive efficient import process, preparing accurate documentation and ensuring communication with broker and collaboration with customs regulation, local authorities and local customs brokers to ensure set services levels, lead times and costs are met.
//Close alignment with regional Trade & Compliance team as well.
//Triangulation in order to ensure operational excellence.
Key Responsibilities and Tasks
// Initiate, execute and monitor performance of local material master data processes in a timely manner, using the corresponding tools and process to ensure material is available for planning and production.
// Initiate and manage corresponding business relations for the materials of the portfolio (Distribution centers, customers and plants).
// Coordinate with other functions involved in master data process (regulatory, marketing, sales & in-country specialist, etc.)
// Manage the product data base for North Africa in close collaboration with Sales, Marketing & Regulatory.
// Act as key user and first level support for local Master Data community, contact point for regional/ global master data teams initiate, execute and vote changes ad phase outs requests in respective tool ( CAP)
// Train local community and foster best practice exchange with Sites Master local community and foster best practices exchange with Sites Master data and Regional Master data teams.
// Key User and First level support for MD community at country, regional and global level.
// Coordinate Artwork/label management process with Marketing, Regulatory sales an Artwork agency where applicable.
// Ensure compliant and correct labels are available for timely manufacturing and delivering of products to customers.
// Act as contact point for regional labels & packaging planner for RC.
// Supply planning (CP-RC-ES) :
Develop a supply plan based External Sales Forecast and co-ordinate the supply Plan commitments/deliverables with Site Logistics to ensure secured supply according to Demand.
Management and preparation the Dashboards of the Sales Budget planning, Forecasts, and Rolling Forecast, Spot Orders and Tenders.
Leading the SOP’s TN.
Report weekly Product availability to key stakeholders.
Execute intercompany purchases/stock transfer orders for finished good and co-ordinate deliveries with imports specialist for on time replenishment of local DCs.
Manage shortages in coordination with CP RSM and attend DAL with RC Demand Planner.
Provide feedback on spot orders – check ability to supply
Follow up with TRIA Team and PS colleagues in EMEA (for CP) to process Sales Orders to supplying plants.
Execute Material availability within SAP (PO processing, Delivery dates, Mode of transport) as agreed & negotiated between Country Supply Planning Managers & RSM’s Site /production Planners.
Coordinate buy-back orders (CP/ES) and returns (RC) from country DC to site
Customer Claim Management
Monitoring of dashboard for Business Follow up
Manage the sales planning in LSDP TN.
// Import management/TN:
Ensure all import/export transactions are in line and updated with import/export rules, government compliances and company policies and directives.
Import process: accountable of steer the import process according to the PO placed by the production planners. To prepare and submit all documents for import process to required authorities and custom brokers according to the valid regulations & requirements.
Export process: accountable of prepare all documents related to customs / corresponding authorities (ex. Export manufacture/filling permission in case of product not registered in the country, invoice for Customs broker, etc…) Responsible for preparing and submitting all documents for export the relevant authorities and custom brokers according to the valid regulations & requirements.
Support all auditing & budgeting activities and to provide related documents and reports whenever necessary. Reporting – duty saving, spend custom duties, brokers, penalties.
Inform relevant stakeholders on changes of in-country customs regulations.
// Customer interface:
Order Management. Rebates Management and communication to customers. Claim managements
// Payment follow up with the Credit manager NA and sales support in swiss.
Experiences, skills and Qualifications
// BA/MA degree or equivalent, preferably with focus on SCM or Logistics, MBA is a plus, alternatively equivalent working experience.
// Multiple years of experience in Supply Chain and in Working in cross-functional teams.
// Key competencies: Collaborates, Customer Focus, Drives results, Strategic Mindset, Flexible, manages complexity, Anticipate the need and prevent the Risks, Builds Effective Teams.
// Outstanding communication, strong integrity, influencing and coaching skills.
// Fluency in English, French and Arabic, knowledge of add. European language is a plus.