...rmance. follow-up communication with external and internal customers (reporting, progress, risks assessment, etc.) independently. project tracking, evaluate progress and quality,...
...es teams and our customers. - perform internal testing following releases and upgrades - provide regular training/knowledge transfer sessions for the l2/l3...
...vices delivery as a seamless team irrespective of internal / third party structures. identify and mitigate risks (failure or delay); ensure appropriate levels of business...
...support (l1), as per service level agreements and internal processes, to both french and international customers on a wide range of technologies namely, hosting, messaging,...
...oint of contact/support for essential changes to internal system/processes and customer network system/processes respectively. 1.2.3 knowledge base consolidation ¿ maintains...
...nd end-to-end project manage by coordinating with internal specialist teams. release the change in customer agreed window time by leading the teleconference to achieve right first...
...oint of contact/support for essential changes to internal system/processes and customer network system/processes respectively. 1.2.3 knowledge base consolidation ¿ maintains...
...nthly reports and presentations to be shared with internal management and shareholders. work on positioning the revenue assurance concepts internally along different departments...
...d pai based integration for the b2b customers and internal stakeholders, gdo. define how the current applications, in flight projects and future customers and process onboarding...
...ls : o good communication skills to interact with internal and external stakeholders. as a plus: o o scripting tools like python, perl. o certification: cisco (ccie > ccna >...