Purpose of the job
Handling Multinational Corporate Accounts, managing different segments Multinational Accounts, ensuring an increase in Orange Market share within his region. Ensuring a competitive market share for Orange within his region, handling his accounts professionally.
Duties and Responsibilities:
Responsible for managing & visiting regularly
Develop the sales within the list/market segment, promoting new solutions & new products to the related customers
Prospect the whole potential of the list/business segment assigned, study the area for which they have responsibility, and arrange a program of visits by contacting people & making appointments? Achieve the sales objectives set by the direct manager
Coordinate with the technology department in the definition of specific proposals
Develop a trustworthy relationship with customers
Translate & transfer all information gathered from the market to Marketing Intelligence Department
Give feedback on field expectations and share with the Corporate Sales Team
Ensure profitability on commercial offers presented? Coordinate with Tele-sales Team
Quote & negotiate prices, credit terms and prepare contract
Ongoing reporting as per requirements assigned and carry out formal presentations of products using sales tools provided
Assess customers needs, explain & demonstrate products to them which may involve providing technical description as well as describing purposes for which they may be used
Timely communicate & advise his customers with all new offers, tariffs, business solution, tariff advisors & proceed with the required migrations.
Make a wide penetration in his accounts and get acquainted with all decision makers and influencers.
Identify the shared and exclusive accounts and immediately attack competitors in his existing shared accounts.
Facilitate communication between customers and customer service by communicating all tools of communication like phone provisioning, password provisioning, U control, E-bill., to strengthen business relationship between company and the customer.
Timely communicate loyalty programs to his customer base such as point scheme programs, points for users and accounts, ways to reach proper information, all available gifts on accounts and users level, and ensure high customers loyalty.
Be proactive, seek and probe for potential growth, potential threats, business opportunities, set visits objectives and articulate a business plan for each account to ensure long term business relationship and high customers satisfaction.
Perform high quality sales calls with good planning and pre approach for each visit, always ready with all brochures, offers, advisors, business solutions.
Timely respond to Optima sales leads, churn threat, customers requests and queries.
Timely respond to emails, feedbacks, required reports such as weekly report, inventory, sales forecast, remote activation, rejection reports, save & credit reports
Punctuality to the meetings & customers appointments
Technology oriented with all company systems, products, services, technical solutions.
High and accepted events attendees percentage. Complete call cycle and full portfolio coverage by visiting all his customers at least once every month
Job Specification
Education:
University degree, preferably in Business Administration.
Experience:
1-3 years experience in Sales & Account Management.
Skills and Abilities:
Very good English both spoken and written
Very good computer skills
Practical, reliable and flexible
Customer Oriented
Strong Negotiation Skills & Selling Skills
Strong Communications & Interpersonal Skills
Able to manage stress & pressure effectively
contrat
CDI
Giza Egypt - Egypte