Prime de cooptation: 1000 MAD
Type de contrat: Employé
Secteur: Other
Lieu: Grand Casablanca
Client :
Description :
Job Responsabilities :
Applied Service Specialist for African Markets
Training responsible for local market: Understand local market structure, key players and help to build a
strong training program.
Achieve annual training target (qualitative and quantitative)
Ensure the Improvement and effectiveness on Training Delivery by checking the impact on Trainees
Provide support to Customers in his assigned territories following Daikin Service Pillars such as
Promptness Reliability and Kindness
Support all field and operational issues when required
Be well trained, oriented and introduced to Applied Products
Be able to perform all type of Field Service Intervention for Applied Products Efficiently
(installation/commissioning/Maintenance/Troubleshooting/Repair)
Generate comprehensive site or work reports on the work performed
Work completely and comprehensively on Service Scope for Applied sales projects
Demonstrate good teamwork and adaptability in working with different conditions and
different nationalities
Be able to analyze complicated/advanced technical applied problems and provide solutions.
Report All Quality related issues to the line manager or the factory
Provide constructive feedback to further improve work and operations in general
Be flexible and willing to Travel on Sales territories under DAME Group
Experience & Knowledge:
Minimum 3 -5 Years of experience
Experience working with Applied Products
African HVAC Market experience
Strong Technical Knowledge on HVAC and HVAC Fundamentals
Hands-on working experience and knowledge on Electrical, Mechanical, Refrigerant circuits and HVAC
Training experience needed
Good knowledge of Excel and Power Point and other MS tools
Education:
Graduate with an Engineering Degree (Mechanical / Electrical or Equivalent)
Skills:
English Speaking Skills
French is a Plus but not mandatory
Hands on working skills in Electrical, mechanical and refrigeration circuits
Good Communication, Technical and Analytical Skills
Personality Attributes:
Highly flexible in working with multicultural organization
Good analytical and problem-solving mindset
Results Oriented and Team Player
Customer Service Oriented