...ith a demonstrable commitment to self-development itil v3 foundation certification, togaf certification financial background is a plus optional : cmm/cmmi, pmp or pgmp or prince2...
...ement problem management •bonus : certification itil connaissance de service now competences comportementales : - analyse et synthese - rigueur et fiabilite - organisation...
...issance de l'itsm servicenow maitrise des process itil (change management, cdmb applicative) force de proposition sur les process de gestion de cycle de vie applicative competence...
...ecoute / proactivite et curiosite certification : itil, ccna (appreciee) excel vba (creation de macro et fichier de pilotage) experience en infrastructure back office serveur,...
...es : - methodologiques : referentiels et normes : itil v3, iso 20000, methodes gestions des incidents et de probleme - techniques : outils itsm (servicenow) - Etre de force de...
...ools and concepts, argos a plus good knowledge on itil best practices good knowledge of relational and nosql solutions is a plus...
...ermediate network knowledge. basic /intermediated itil knowledge...
...ermediate network knowledge. basic /intermediated itil knowledge...
...ermediate network knowledge. basic /intermediated itil knowledge...
...nagement • request management • itil • migration process • nice to have : o security: • basic/intermediate security best practices...